Group-specific QuestionsAbout our HolidaysAbout our Holidays ParksAbout our AccommodationGeneral
What makes a group?Are there activities available in the local area suitable for groups?I am interested in booking a group holiday but would like to see the Park first. Can this be arranged?Can extra catering facilities be arranged for my group booking?Can I book a whole Park for sole use?Can we arrange coach parking for our group on site?Can you tell me the Parks/venues maximum capacities as I’m planning a large event?Our group need extra facilities for private hire. Can you help?What discounts can we get as a group booking?
Is linen included in my holiday price?Can we book a holiday if we are 21 years of age or under?Do I have to stay with my children in the children's clubs?Can I take my pet on holiday?What are FunWorks Passes?Can I extend or upgrade my holiday?Do you offer holiday insurance or cancellation cover?Will there be entertainment during off-peak dates?What is the priority booking service?What is Diner's Choice?
How can I find out more information about the Park?What entertainment is on the Park during my holiday?Where can I get a map of the Park?Can I contact the Park directly?Can I book a seasonal pitch?Can we buy day passes?Can you help me choose my Park?Do the Parks have creche facilities? How do we get to the Park?Is there a cash point on the Park?What can I hire from the Park?
Can I request to be allocated a specific area of the Park?What are the accommodation check-in times?How can I book accommodation for guests with disabilities?Where can I park my car at the Park?Will there be heating in the accommodation?What do i need to bring on our holiday?Will I be next to my friends or relatives?What time do I have to leave the Park?
Where can I find out about Jobs at Haven?When are the Bank Holidays & School Holidays in 2009?Where can I buy Rory or Bradley Merchandise?How can I contact you?When are our Parks open?How can I access your sister companies?Is this site accessible to everyone?When are the school summer holidays next year?Who are Bourne Leisure?What happens if i arrive after 6pm?What is the Smoking Policy on the Parks?Who do I contact about property I have left on your Park?Can Haven Holidays help our charity?
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Parks