Your Events Questions Answered | FAQs

What is an event booking at Haven?
How can I arrange to have exclusive use of venues or facilities?
Are there any age limits?
Do you have any disabled facilities?
What kind of facilities are available?
What kind of food is available?
Do you cater for special diets?
What kind of insurance should the Group Organiser arrange for the event?
How easy it to travel to your locations?
Do you have any special arrangements with travel companies?
Are there any ‘day out’ activities that participants can take part in?
Do you have crèche and babysitting facilities?
Can you tell me the Park's/venue's maximum capacities as I’m planning a large event?

What is an event booking at Haven?

A Group that requires 5 or more accommodations PLUS any additional service such as the hire of a venue, private use of Park facilities or meal options is classified as an event at Haven Holidays.
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How can I arrange to have exclusive use of venues or facilities?

If you want to have exclusive use of the venues it’s likely that you will need to agree to hire a minimum number of units of accommodation - but the actual numbers depend on the Park you have chosen and the date of your event. Chances are that they will be more flexible in April or October than July or August.
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Are there any age limits?

There are no age limits which makes Haven especially popular as the event can be enjoyed by adults and kids alike. The only stipulation is that there must be one responsible adult over the age of 21 in each unit of accommodation - and Haven can’t accept bookings from single sex parties.
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Do you have any disabled facilities?

Of course all the venues have disabled access and facilities. And there are several adapted holiday homes in a choice of grades at most Parks. These are fully accessible for wheelchair users with ramps, wide sliding doors and converted shower room and toilet. They are suitable for sleeping four people.
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What kind of facilities are available?

Several Parks have indoor sports venues that are ideal for special interest events. Others make use of their entertainment venues which are spacious, well lit and have stages. It’s best to keep an open mind when choosing a Park for its facilities. One group who have regularly booked Devon Cliffs, near Exmouth, for a residential karate course divide their training between a local sports centre and the long stretch of sandy beach directly next to the Park. Every event has different needs and requirements - and the Parks themselves vary in terms of the venues that are available so you’ll need to discuss the best options with the Specialist Sales department.
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What kind of food is available?

One of the key selling points of organising an event at a Haven Park is the flexibility of their food offering. The Parks are primarily self-catering. Many people prefer to prepare their own meals - especially if they have special dietary requirements. But if you want to eat out there are plenty of options available on all Haven Parks with traditional take-away menus, cafe style eating or the new Mash and Barrel: Lounge-Bar-Café. Hafan y Môr in North Wales and Craig Tara on the Ayrshire coast also offer dinner bed and breakfast with an ‘eat all you like’ breakfast and a choice of three course evening menus. And special arrangements can be made to provide early breakfasts, packed lunches or even a celebratory Gala Dinner. Again, it’s something to discuss with the Specialist Sales team.
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Do you cater for special diets?

It’s best to confirm any details at the time of booking. There are always vegetarian menu choices but any special dietary needs should be discussed in advance to see if the Park can accommodate your requirements.
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What kind of insurance should the Group Organiser arrange for the event?

In order to use Haven facilities for sporting events the instructor would need to provide proof of a minimum of £5million of Public Liability insurance. They would also need to arrange any additional insurance relevant to their particular sport. This isn’t an area where Haven can provide advice so it’s best to speak directly to your insurance company or agent. However - Haven can offer personal travel insurance and cover against cancellation in the event that any member of the party is unable to travel due to sickness, redundancy or jury service.
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How easy it to travel to your locations?

Haven have 35 Holiday Parks around the UK so you have a fantastic choice. Our Parks have easy access to motorway links and some are very accessible by public transport. But it’s a case of weighing up which Parks have the facilities that best meet your requirements, the location that is most convenient for your participants and whether or not access by train or bus is important to you. Some regular event organisers change venues every year just to give people a change of scenery!
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Do you have any special arrangements with travel companies?

Haven have negotiated a 10% discount with National Express - but if you have a lot of people travelling together it’s worth talking to local coach companies as well. The Parks have ample free parking suitable for cars.
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Are there any ‘day out’ activities that participants can take part in?

All the Parks liaise with their local tourist offices and attractions and there’s always loads to do locally. Check out castles, theme Parks, outdoor activities, watersports and other attractions that might be suitable for your group. Please email us on events@haven.com or call 0871 386 1132 for more information.
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Do you have crèche and babysitting facilities?

Haven offer a great environment for kids although they don’t offer supervision for children. There’s loads for kids to do but they make it clear that children remain the responsibility of the parent at all times. Children of all ages are genuinely welcome offered in the evening venues allowing families to enjoy a night out without the need for babysitters.
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Can you tell me the Park's/venue's maximum capacities as I’m planning a large event?

This information can be found on the individual Park pages. Alternatively please email us on events@haven.com or call 0871 386 1132 for more information.
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Haven Events bookers receive a free upgrade for the organiser

This issue find out why Haven is Britain’s greenest holiday park operator, why sports are on the agenda in this Olympic year and why Haven has scored with Special Smiles as well as a Church Group and a Dance Event.

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